Privacy Policy

Our commitment to your privacy

Radiant Reflections Counseling Center respects your privacy and is committed to handling your information with care. We do not sell your personal information. Any information you share is used only to respond to your inquiries, provide services you request, and improve this website.

This Privacy Policy may be updated from time to time. The “Last updated” date at the bottom of this page reflects the most recent revision.

Information we may collect

When you use this website, we may collect:

• Contact information that you voluntarily provide, such as your name, email address, and phone number if you submit a contact form or send us an email.

• Service-related details you choose to share in your message (for example, what you're seeking support for or your preferred appointment times).

• Technical information such as your IP address, device type, browser type, and pages visited. This is typically collected via standard web logs or privacy-respecting analytics tools to understand how the site is used.

How we use your information

We may use information collected through the website to:

• Respond to your inquiries, questions, or appointment requests.

• Provide and improve the services described on this site.

• Maintain website security and performance, and understand how visitors interact with the site.

We do not use website form data to create advertising profiles, and we do not sell your personal information.

Contact forms, email, and protected health information (PHI)

Please be mindful about what you share in online forms or email. While we take steps to protect your information, no online system is completely risk-free.

If you become a client, you will receive additional information about how your health information is protected and used, in compliance with applicable laws and professional standards. That information will govern the handling of your protected health information (PHI).

This website is not intended for crisis use. If you are in crisis or experiencing an emergency, please call 911 or your local emergency services, or go to the nearest emergency room.

Cookies and analytics

This website may use cookies or similar technologies to:

• Help the site function properly (for example, remembering basic preferences).

• Understand which pages are visited so we can improve content and navigation.

Any analytics tools used are configured, where possible, to avoid collecting unnecessary personal information.

When we may share information

We may share information in limited circumstances, such as:

• With service providers who help operate this website or practice, under appropriate safeguards.

• When required by law, regulation, court order, or to respond to legal process.

• To protect the rights, property, or safety of clients, website visitors, or others, consistent with legal and ethical obligations.

Minor privacy

This website is intended for adults seeking services for themselves. We do not knowingly collect personal information directly from minors under 13 through this site.

Your choices and questions

If you have questions about this Privacy Policy, or if you wish to update or request deletion of information you have submitted through this website, you may contact:

Radiant Reflections Counseling Center
10300 North Central Expressway, Suite 280
Dallas, TX 75231
Phone: (214) 441-7309
Email: hello@radiantreflectionscounseling.com

Please do not use email or website forms for emergencies or urgent clinical concerns.